Advertisement

Facebook staff to learn Sinhala insults after Sri Lanka’s anti-Muslim riots fuelled by online accusations

Appeals to Facebook to act against the contagion of hate speech were met with deafening silence, prompting authorities to block access to the site in March

Reading Time:3 minutes
Why you can trust SCMP
A demonstration against the attacks on Sri Lankan Muslims. Photo: EPA
Three months after Sri Lanka was rocked by deadly anti-Muslim riots fuelled by online vitriol, Facebook is training its staff to identify inflammatory content in the country’s local languages.
The social network has been seeking penance in Sri Lanka after authorities blocked Facebook in March as incendiary posts by Buddhist hardliners fanned religious violence that left three people dead and reduced hundreds of mosques, homes and businesses to ashes.

Until the week-long ban, appeals to Facebook to act against the contagion of hate speech had been met with deafening silence, at a time when the California-based tech giant was reeling from unprecedented global scrutiny over fake news and user privacy.

Advertisement

“We did make mistakes and we were slow,” Facebook spokeswoman Amrit Ahuja said in Colombo.

The dearth of staff fluent in Sinhala – the language spoken by Sri Lanka’s largest ethnic group – compounded the issue, with government officials and activists saying the oversight allowed extremist content to flourish undetected on the platform.

Advertisement

Ahuja said Facebook was committed to hiring more Sinhala speakers but declined to say how many were currently employed in Sri Lanka.

Advertisement
Select Voice
Choose your listening speed
Get through articles 2x faster
1.25x
250 WPM
Slow
Average
Fast
1.25x