Bollywood star Sonam Kapoor berates Uber after ‘scariest experience’ with London driver

The actress shared her ordeal on Twitter, saying her driver was apparently ‘unstable and was yelling and shouting’ during the journey

The Uber incident comes a week after she criticised British Airways for allegedly losing her luggage for the second time this month

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Bollywood star Sonam Kapoor Ahuja. Photo: Getty Images

Published: 6:03pm, 16 Jan 2020Updated: 6:07pm, 16 Jan 2020

Bollywood star Sonam Kapoor Ahuja has warned Uber users against using the ride-sharing app in London after suffering “the scariest experience” with a driver in the British capital.

The award-winning actress, 34, daughter of Slumdog Millionaire star Anil Kapoor, said her driver was apparently “unstable and was yelling and shouting” during the journey.

“I was shaking by the end of it,” she tweeted to her 12.8 million followers on Wednesday in London, tagging Uber, which responded with an apparently automated message. “I tried complaining on your app, and just got multiple disconnected replies by bots. You guys need to update your system. The damage is done. There is nothing more you can do.”

“The best and safest is just to use the local public transportation or cabs,” she suggested.

A representative for the firm in India said it had no comment for now.

The Uber incident comes a week after Ahuja criticised British Airways for allegedly losing her luggage for the second time this month.

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