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AirAsia has started using facial recognition technology in Malaysia to replace boarding passes

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AirAsia’s Faces kiosk at Senai International Airport. Photo: YouTube screengrab

By Jessica Lin

As the need for speed increases at airports around the world, Malaysia’s AirAsia Bhd has launched its own facial recognition system which allows registered passengers to board their flights without boarding passes.

This week, AirAsia announced that it had launched the Fast Airport Clearance Experience System (Faces) at Senai International Airport at Johor Baru.

Although similar technologies are already implemented at some airports, including at Singapore’s Changi Terminal 4, the low-cost carrier, which owns Faces, is believed to be the first airline in Asia to use biometric facial recognition technology.

In a press release, AirAsia group CEO Tan Sri Tony Fernandes said that Faces is expected to make air travel less stressful for AirAsia customers.

“Airports are typically the worst part of flying. Faces marks our latest effort to make the on-ground experience more seamless and less stressful by using cutting edge biometric technology to authenticate guests.

“With Faces, your face is your passport, making it a breeze to clear the gate and board your flight,” he said.

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