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As thousands remain unaccounted for in Indonesia, families call in vain to the missing

With cellphone towers and other infrastructure damaged by the quake and an ensuing tsunami, many have not heard from family, who are among thousands believed unaccounted for in the disaster

PUBLISHED : Monday, 01 October, 2018, 4:39am
UPDATED : Monday, 01 October, 2018, 5:51am

Anisah Firdaus Bandu’s mother called her in tears from her hometown of Palu Friday evening when a magnitude 7.5 earthquake jolted the island of Sulawesi in eastern Indonesia.

Since then, with cellphone towers and other infrastructure damaged by the quake and an ensuing tsunami, Anisah has not heard from her parents, who are among thousands believed unaccounted for in the disaster that killed at least 800 people, officials said Sunday.

“My mother cried a lot, she tried to pick up my father at his office,” said Anisah, a civil servant in Jakarta, the capital.

“I really tried hard to reach them till now but I can’t.”

As anxious relatives tried to place phone calls in vain and clamoured to board military or relief flights to Palu, a town of about 380,000 people, emergency crews struggled to reach the worst affected areas, including a string of coastal towns that remained cut off by washed-out roads and downed communication lines.

Crumpled hotel becomes focus in Indonesia rescue effort

Indonesia’s national disaster agency said the official death toll had more than doubled overnight, to 832 people, but nearly all of those casualties were in Palu. Officials said the toll was likely to rise as relief workers reach major towns such as Donggala, with a population of about 300,000 that is normally a half-hour drive north of Palu.

“The death toll will increase but I cannot say (by) how much,” said Sutopo Nugroho, the disaster agency spokesman.

With “catastrophic damage” in many areas, relief agencies braced for a large loss of life once teams could assess the effects in Donggala and other towns, said Tom Howells, programme implementation director for Save the Children’s Jakarta office.

“Aid agencies and local authorities are struggling to reach several communities around Donggala. … We hold grave fears for many of the towns in this area,” Howells said.

Images shown on local TV and social media sites from Palu showed scenes of death and destruction: crumpled buildings and bridges surrounded by dead bodies, some covered in blankets, some with their clothes partly ripped off by the force of a tsunami that measured between five and 20 feet high.

Indonesian news media said dozens of people were trapped beneath toppled hotels and malls in Palu, an echo of scenes on the island of Lombok in August when a series of earthquakes killed more than 460 people.

With roads into Palu blocked by landslides and the town’s airport damaged, getting teams of relief workers from elsewhere in Indonesia to the disaster zone was proving difficult, delaying timely assistance to survivors and the arrival of heavy equipment that could save the people trapped inside downed buildings.

Officials said they would deliver some assistance via Makassar, the biggest city on Sulawesi, an island of about 18 million people. Makkasar is at the southern end of the island, a 12-hour drive from Palu.