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Singapore
AsiaSoutheast Asia

Singapore travel websites crash amid rush for quarantine-free flights to South Korea, Europe

  • Singapore Airlines says it has seen ‘very high demand’ for flights, while inquiries have surged on Chan Brothers Travel’s website
  • Singapore has moved away from a Covid-Zero approach and is opening its borders to several countries including the US and UK, backed by its high vaccination rate

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People at the arrival hall of Changi Airport in Singapore. Photo: EPA-EFE
Bloomberg

Singapore Airlines’ website was temporarily down over the weekend and travel agencies are seeing a surge in demand for flights after the city state announced a plan to start quarantine-free travel with more countries as early as next week. 

Inquiries jumped more than five times the usual on Chan Brothers Travel’s website, according to the travel agent’s senior marketing communications manager Jeremiah Wong. South Korea and European countries are among the favourite destinations, he said.

“Demand has been overwhelming,” Wong said. “Singaporeans are travel-starved and they are really looking forward to an overseas holiday and some of them may think this is long overdue.”

Singapore Airlines said it has seen “very high demand” for flights and may take longer to respond to queries from customers. Fares on some travel lane routes have increased, the carrier’s website shows. The airline’s shares jumped as much as 9.6 per cent Monday, their biggest gain in 11 months. 

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“Our website temporarily experienced technical issues for a few minutes on October 9,” a spokesperson for the airline said. “Customers have since been able to access the Singapore Airlines website and check on our flight schedules and book flights.”

The company’s website shows direct flights from Singapore to Los Angeles for S$2,364 (US$1,747) in the vaccinated travel lane, compared with S$1,519 for those that involve a leg not under the agreement.

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People dine in groups of two at a shopping centre in Singapore. Photo: Reuters
People dine in groups of two at a shopping centre in Singapore. Photo: Reuters
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