Couple demand refund from Singapore Airlines after sitting next to drooling, snorting dog for 13 hours
- A New Zealand husband and wife were on a flight from Paris to Singapore seated next to a dog that was ‘snorting’ and passing wind throughout the journey
- Gill and Warren Press, from Wellington, say they want their money back because of their unpleasant experience and not being informed before the flight
A couple is demanding that Singapore Airlines refunds plane tickets for their flight from Paris to Singapore because they were sitting next to a dog that was passing wind, drooling, and “snorting” throughout the flight.
Gill and Warren Press, from Wellington, New Zealand’s capital, said they wanted Singapore Airlines to give them their money back for a 13-hour flight because of their unpleasant experience.
The couple said that they bought two premium economy seats on a Singapore Airlines flight but ended up moving to economy because they were sitting next to another passenger’s dog that was drooling and passing wind throughout the journey.
The couple said they weren’t informed that they were going to be sitting next to a dog before the flight.
“I heard this noise – a heavy snorting”, Gill said. “I thought it was my husband’s phone, but we looked down and realised it was the dog breathing”.
She said it became too much to bear when it began passing wind midway through the flight and taking up Warren’s legroom.
“[The passenger] couldn’t have the dog out in the aisle because they couldn’t get the trolleys through, so it had to come in further, which meant his head was under my husband’s feet”, she added. “My husband was in shorts, and was getting the dog’s saliva goo on his leg”.