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Hit by Xinjiang cotton backlash, H&M aims to ‘regain trust in China’
- Swedish company says it is working on plans for material sourcing amid criticism over its forced labour concerns in far western region
- Industry has reached a tipping point from which there is no return, supply chain company chief executive says
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Embattled Swedish fashion chain H&M said it wanted to regain the trust of customers in China – a week into a backlash in mainland China for its refusal to use Xinjiang cotton.
In a statement on Wednesday, the company stressed the importance of the Chinese market and said it was working on strategies for material sourcing.
“China is a very important market to us and our long-term commitment to the country remains strong,” it said.
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“We are working together with our colleagues in China to do everything we can to manage the current challenges and find a way forward.
“We are dedicated to regaining the trust and confidence of our customers, colleagues, and business partners in China.”
H&M said it wanted to be a responsible buyer in China and elsewhere, and “are now building forward-looking strategies and actively working on next steps with regards to material sourcing”.
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