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Alibaba
ChinaMoney & Wealth

How online shopping is revolutionising China's e-conomy... and even its villages

As e-commerce boom defies economic headwinds to grow 30 per cent year on year, benefits - and job creation - are being felt at all levels of society, from top-tier cities to remote farms

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A giant screen shows the sales figures in real time during the Singles Day shopping festival. Photo: AP
Mandy Zuoin Shanghai

It has taken Xiao Jiana just six months to become the most popular person in the village of Yang – all thanks to the internet.

Her new job, helping residents buy things on Taobao, e-commerce giant Alibaba’s flagship customer-to-customer (C2C) platform, has won her many friends, including elderly residents who had previously never heard of the internet, and more tech-savvy shoppers who could not be bothered to do it for themselves.

“At the start, I thought elderly residents wouldn’t take to internet shopping, but now they use me to buy almost all their daily goods online,” Xiao, 22, said.

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On the Singles Day shopping extravaganza on November 11, she helped residents in the village near Fenghua, in Zhejiang province, spend 470,000 yuan (HK$570,000) on Taobao.

Xiao is only one of the millions of people now making their living from e-commerce, one of the most robust mainland industries amid slowing growth in the world’s second-largest economy.

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People walk in the headquarters campus of Alibaba Group, mother company of Chinese e-commerce giants Taobao and Tmall, in Hangzhou, Zhejiang province. Photo: EPA
People walk in the headquarters campus of Alibaba Group, mother company of Chinese e-commerce giants Taobao and Tmall, in Hangzhou, Zhejiang province. Photo: EPA
More than 2.5 million people were employed by e-commerce companies by June, with a further 18 million working in e-commerce-related businesses, including logistics and individual shops on C2C platforms, according to estimates by the Hangzhou-based China E-Commerce Research Centre.

Five years ago, only 1.6 million people were working for e-commerce firms, and 12 million for e-commerce-related firms, the research centre said.

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