Lockdown city Xian suspends data chief over Covid-19 tracing app failures
- Dereliction of duty cited after malfunctions in health code app, which is needed for movement and to enter buildings
- Fallout from the city’s outbreak continues after two officials were sacked and 26 placed under investigation over its handling
Xian’s Communist Party committee announced on Wednesday morning that Liu Jun, director and party chief of the Xian Big Data Resources Administration, had been suspended for “dereliction of duty”.
Across China, 41 new symptomatic local infections were reported by the National Health Commission on Wednesday, 35 of them in Xian and four in Henan. This was the lowest daily tally in Xian since December 19, and brought the city’s total number of symptomatic cases to 1,793.
On top of widespread complaints from Xian residents about insufficient food and other essential supplies, the city’s mobile phone health code app has crashed twice in the past two weeks, disrupting contact tracing and testing. After the first breakdown, local officials apologised and promised to improve system maintenance.
A resident of Xian’s Yanta district said the system crashed when Vice-Premier Sun Chunlan arrived for an inspection of testing in their residential compound with Shaanxi party boss Liu Guozhong.
“All we see is a blank page,” said the resident, who declined to be named because of the matter’s sensitivity. “I think the top officials must have noticed, because the health workers could not scan health codes for residents before their tests. How awkward.”
Wang Yan, who lives in Gaoxin district, said many residents were worried because they could not update their health record after completing their daily Covid-19 test.
“All residents in the estate now need to take two tests every day,” she said. “We will be given a green code if the test results are negative.
“When the health codes were blank, many people panicked because a green code is essential for them to go anywhere and represents their hope that the lockdown will end soon.”
According to official media, the chief engineer of the industry and information technology ministry, Han Xia, visited Shaanxi last week to give detailed instructions to staff on how to improve emergency response and prevent another system crash.