China Airlines promises compensation to stranded passengers as pilot strike continues
- Thousands of travellers will be able to claim as China Airlines remains locked in dispute with pilots’ union
- Share price falls on first day of trading after Lunar New Year holiday
China Airlines is offering up to US$250 each to passengers whose travel plans have been disrupted by an ongoing pilots’ dispute that has seen at least 86 flights cancelled in the past four days and a share price fall of more than 3 per cent.
More than 3,400 travellers booked on at least 20 flights between Taiwan and Hong Kong would be able to claim the compensation for flights that were either cancelled or delayed, an airline spokesman said on Monday.
“We will set up a special site at our official website soonest, through which affected passengers can each apply for US$100 per day in compensation, with the amount capped at US$250,” spokesman Jason Liu said.
“All they need is to provide all kinds of receipts, including air ticket stubs, hotel or restaurant bills, and proof of taxi or other transport fares.”
Liu said it was unlikely many passengers would have needed overnight accommodation because of the strike, with most travellers transferred to other flights, either operated by China Airlines or its partners and other carriers.