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Chinese train operator apologises for demanding medical ID from doctor treating sick passenger

  • Physician ‘felt terrible’ after questioning by train conductor
  • Train company says ID check on volunteers is not standard procedure

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Dr Chen answered a call for medical assistance aboard a China Railway Nanning Group train, and staff demanded that she produce her licence. Photo: Pear Video
Zhuang Pinghuiin Beijing

China Railway Nanning Group apologised to medical professionals after train staff demanded that a doctor produce her licence as she treated a fellow passenger.

The physician, identified only as Chen, was on a train from Liuzhou to Nanning in Guangxi on Sunday when there was a call for a volunteer to attend an emergency, she told Jianghuai Medicine, a social media news source for medical professionals.

She went to the carriage and found a man in his 40s complaining of severe pain in his abdomen.

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Chen asked the man for his medical history, checked his vital signs and examined him before concluding the passenger might have a gastrointestinal disorder.

The man’s condition improved after she gave him medicine from the train’s first-aid kit. She then advised the traveller to go to hospital and request an ultrasound to rule out other conditions.

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When Chen made her way back to her carriage, she was stopped by a conductor and asked for her medical licence. The doctor then realised the conductor had recorded her entire diagnosis and treatment.

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