Man claims Samsung Galaxy S10 caught fire when charging, sues for one yuan
- Xinjiang resident says smoke and flames started coming out of US$875 device two days after he bought it online
- Court will rule on claim for symbolic damages, a full explanation and apology from the manufacturers
A man living in the far west of China is suing Samsung over allegations his new phone caught fire two days after he bought it.
The man, a Kazakhstani national who lives in Urumqi, the capital of Xinjiang region, bought a Galaxy S10 for 5,998 yuan (just under US$875) on May 26 from an online retailer.
The man, who declined to be named, said the phone had arrived a day later, but when he started charging it on May 28 it caught fire.
He has now filed a lawsuit against the Korean electronics giant’s Chinese subsidiary Huizhou Samsung Electronics, which made the phone.
In the case, which Urumqi Saybagh District People’s Court will hear as a product quality dispute, he is demanding symbolic damages of one yuan and to be provided with a complete test report on the phone and reasonable explanation for the cause of the fire within 15 days.
He also wants the defendant to be ordered to apologise for producing a defective product, creating a serious safety risk and failing to fulfil its aftersales obligations.