Insurance seller in Luxor tragedy to remind clients of exclusions

A teachers' union that is a licensed insurance seller will remind clients to read the exclusion clauses when buying travel policies, a senior officer says.

The Professional Teachers' Union was responding to criticism in the aftermath of a hot-air balloon accident in Luxor, Egypt, in February that killed nine Hongkongers.

Six of the nine had bought travel insurance from the union but were not covered for taking part in aviation activities such as hot-air ballooning.

The union came under fire for selling such insurance packages. Relatives of the other three victims, who had bought their policies at tour agency Kuoni Travel, received full compensation.

The union said it had told employees to remind clients of the need to read the exclusions thoroughly. "There are about 13 items," vice-president Cheung Man-kwong said. "We will also ask about their itineraries."

Insurers had advised the union that getting customers to read the entire list, rather than highlighting specific items, would reduce the chance of conflicts, Cheung said.