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Hong Kong

Starbucks toilet coffee prompts anger in Central

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The Starbucks cafe in the Bank of China Tower in Central that used water from a tap near a urinal to brew coffee, prompting a torrent of angry reactions from customers. Photo: AFP
Agence France-Presse

A Starbucks cafe in Central that used water from a tap near a urinal to brew coffee prompted a torrent of angry reactions from customers onThursday.

The coffee shop, in the famous Bank of China Tower, has been using the water from a tap in a toilet to make beverages since its opening in October 2011.

Images from Apple Daily showed the tap with a sign that said “Starbucks only” a few feet away from a urinal in the dingy washroom, which the paper said was in the building’s carpark.

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“Totally disappointed! The initial decision by Starbucks to use water from toilet is a clear sign of your company’s vision and the level of (dis)respect your company has for the health and mind of your customers.” Kevin L wrote on the Starbucks Hong Kong Facebook wall.

“I’m now really worried when I purchase coffee from Starbucks. Who knows which other stores are using the similar practice! Scary!!” Kevin L wrote.

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“I stick to my McCafe and the water is not from a toilet!” Cristiane Guimaraes commented on her Facebook wall.

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