Home Affairs Department director Janice Tse says the submissions were manually monitored by only two employees – an executive officer and a clerk – who were also in charge of sending out reminders and warning letters to licensees. Photo: Nora Tam Home Affairs Department director Janice Tse says the submissions were manually monitored by only two employees – an executive officer and a clerk – who were also in charge of sending out reminders and warning letters to licensees. Photo: Nora Tam
Home Affairs Department director Janice Tse says the submissions were manually monitored by only two employees – an executive officer and a clerk – who were also in charge of sending out reminders and warning letters to licensees. Photo: Nora Tam

Hong Kong government blames limited manpower, outdated computer system for delays in follow-ups on charities

Audit report earlier found Home Affairs Department did not send reminders in a timely way over submissions related to amounts raised during charity lottery events

Home Affairs Department director Janice Tse says the submissions were manually monitored by only two employees – an executive officer and a clerk – who were also in charge of sending out reminders and warning letters to licensees. Photo: Nora Tam Home Affairs Department director Janice Tse says the submissions were manually monitored by only two employees – an executive officer and a clerk – who were also in charge of sending out reminders and warning letters to licensees. Photo: Nora Tam
Home Affairs Department director Janice Tse says the submissions were manually monitored by only two employees – an executive officer and a clerk – who were also in charge of sending out reminders and warning letters to licensees. Photo: Nora Tam
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