Mainland air traffic control problems contrived to take the gloss off Cathay Dragon’s high-profile rebrand on Thursday, leaving passengers disgruntled.
One of the renamed airline’s first flights set to take off from Shanghai was delayed by bad weather and then cancelled as the rebirth of Dragonair got off to an “inauspicious” start, according to one stranded passenger.
Adrian Fu’s “nightmare” flight 893 was scheduled to take off at 3.20pm from Shanghai Pudong to Hong Kong on Thursday but delays meant this was rescheduled to 10pm.
Fu, a frequent flier, was left angered by the airline’s customer service after being reassured by phone that his flight would depart at 10pm.
As it turned out, the flight was cancelled and the plane parked in Hong Kong. Fu was informed there was no guarantee his rebooked flight at 5pm on Friday would take off.
