Irate customers and travel agencies have filed complaints against Thailand-based Orient Thai Airlines with little result, and will now seek assistance from the Thai consulate. Photo: Shutterstock Images

Orient Thai Airlines in consumer dispute: customers want response and refunds for flight cancellations

Over 10,000 possibly affected, as the airline suspended flights on its Hong Kong to Bangkok route in March, promising refunds, but customers have not received any updates.

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Irate customers and travel agencies have filed complaints against Thailand-based Orient Thai Airlines with little result, and will now seek assistance from the Thai consulate. Photo: Shutterstock Images
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