Canto-pop singer Denise Ho Wan-sze waving to fans in June following the Lancôme controversy. Photo: AFP

Hong Kong’s PR crises: how brands can save themselves from destruction

Recent high-profile incidents involving Lancôme, Leon Lai, City University and even the Ngau Tau Kok fire show what approaches work and don’t

Topic |   City Weekend

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Canto-pop singer Denise Ho Wan-sze waving to fans in June following the Lancôme controversy. Photo: AFP
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Harminder Singh

Harminder Singh

Harminder is a Hong Kong-based journalist writing on a variety of issues. He spends his free time reading about politics, geo-politics and history. Harminder was previously with ATV as a news anchor and host of Newsline. You can follow him on Twitter @hsingh_hk.

Rachel Blundy

Rachel Blundy

City desk reporter covering Hong Kong community news, particularly for City Weekend. Covers environment, charity, culture, crime, politics and viral news. Before the South China Morning Post, Rachel worked as a reporter at the Evening Standard in London. Follow her on Twitter @rachelblundy.