Overbooking cases in Hong Kong are usually resolved at check-in counters. Photo: K. Y. Cheng
Forced off an overbooked flight in Hong Kong? Settle it yourself with airline as city has no laws on this
Consumer Council says Hong Kong falls behind US and EU regarding legislation to protect passengers, but most cases are resolved on-site or after complaints
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Consumer protection in Hong Kong
Overbooking cases in Hong Kong are usually resolved at check-in counters. Photo: K. Y. Cheng