Overbooking cases in Hong Kong are usually resolved at check-in counters. Photo: K. Y. Cheng

Forced off an overbooked flight in Hong Kong? Settle it yourself with airline as city has no laws on this

Consumer Council says Hong Kong falls behind US and EU regarding legislation to protect passengers, but most cases are resolved on-site or after complaints

Topic |   Consumer protection in Hong Kong

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Overbooking cases in Hong Kong are usually resolved at check-in counters. Photo: K. Y. Cheng
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