Overbooking cases in Hong Kong are usually resolved at check-in counters. Photo: K. Y. Cheng Overbooking cases in Hong Kong are usually resolved at check-in counters. Photo: K. Y. Cheng
Overbooking cases in Hong Kong are usually resolved at check-in counters. Photo: K. Y. Cheng
Hong Kong /  Hong Kong economy

Forced off an overbooked flight in Hong Kong? Settle it yourself with airline as city has no laws on this

Consumer Council says Hong Kong falls behind US and EU regarding legislation to protect passengers, but most cases are resolved on-site or after complaints

Topic |   Consumer protection in Hong Kong
Raymond Cheng
Raymond Cheng

Updated: 2:55pm, 20 Jul, 2018

Why you can trust SCMP
Overbooking cases in Hong Kong are usually resolved at check-in counters. Photo: K. Y. Cheng Overbooking cases in Hong Kong are usually resolved at check-in counters. Photo: K. Y. Cheng
Overbooking cases in Hong Kong are usually resolved at check-in counters. Photo: K. Y. Cheng
READ FULL ARTICLE