With mobile device, Hong Kong elderly can have help at their fingertips
Insurance company Manulife funds service for 100 underprivileged sufferers of dementia
With the push of a single button, a flustered domestic helper was able to get immediate assistance for an 85-year-old woman whose arm was in pain.
“You don’t have to worry any more, an ambulance is on its way,” said a worker at an elderly assistance call centre in a clear and calm tone over the phone.
A handheld device, which uses mobile positioning technology, connects elderly people to the Senior Citizen Home Safety Association’s 24-hour care centre through a one-click help button.
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Around 100 underprivileged elderly people suffering from dementia will be able to use the device funded by international insurance company Manulife through Operation Santa Claus – an annual fundraising project organised by the South China Morning Post and RTHK.
“I thought this provided a very direct service to help people when they needed help, and they’re only a buzzer away from getting that help,” said Michael Huddart, Manulife executive vice president and general manager, Greater China.
The company, which is supporting Operation Santa Claus for the 12th year, said the association’s work fits well with their mission and philosophy.
“Health and wellness are two key focuses at this point and time, and [the device] really does help people stay healthy,” Huddart said.
