Hong Kong Hospital Authority to make it easier for Hong Kong patients to pay their bills
Contactless payment and mobile phone apps part of authority’s move to modernise system in public hospitals
Hong Kong’s Hospital Authority is looking at making it easier for the public to pay their bills electronically.
A senior official revealed on Monday that the authority is in discussion with third-party payment operators to allow more convenient ways to pay in public hospitals.
Dr Chung Kin-lai, the director of quality and safety at the authority’s head office, also revealed contactless payment with credit cards, and mobile phones, would be introduced to the existing self-service payment kiosks at specialist outpatient clinics, starting from September this year.
The new arrangement will give patients who use self-service kiosks, which only accept Octopus cards, more options to pay their medical fees.
Looking forward, Chung said the authority is looking into third-party payment to let patients pay on their mobile phones.
“If we introduce this kind of payment, patients would not be restricted by locations when paying,” said Chung. “This is a rather important direction for us.”