Coronavirus: Hong Kong restaurant apologises after photograph showing customer leaving used face mask on self-service cutlery goes viral
- Ca-Tu-Ya in Yau Ma Tei issues public apology after online users criticise customer’s ‘selfish’ and ‘unruly behaviour’
- Restaurant says it has changed policy on self-service cutlery
A popular Japanese restaurant in Hong Kong has apologised after a photograph showing a customer leaving a face mask on top of unused cutlery while he was eating went viral.
Ca-Tu-Ya, in Yau Ma Tei, issued the apology on Friday after the man was criticised on social media for his behaviour amid the coronavirus epidemic.
The restaurant, which specialises in Japanese tonkatsu, or deep-fried breaded pork cutlet, denied the person involved was a member of staff, as some online users alleged, but apologised for not responding quickly enough to rectify the customer’s behaviour.
“We have reviewed the incident thoroughly and apologised,” it said in a statement.
The photograph shows the man eating a plate of rice with deep-fried pork chop, while using his mobile phone. A green surgical mask lies on top of a bunch of unused chopsticks.