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Coronavirus: Hong Kong’s new quarantine measures for Europe leave tour companies scrambling, seeking government help

  • With numerous last-minute tour cancellations, city’s operators hope government will help them retrieve down payments made to airlines
  • Outbound tourism figures, which already took a heavy hit last month, are expected to languish in March and April as well

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An outbound tourism industry already pummelled by the coronavirus got more bad news on March 10, when Hong Kong announced new quarantine measures for numerous destinations in Europe. Photo: Felix Wong

The latest tightening of Hong Kong’s coronavirus quarantine measures, resulting in the cancellation of numerous outbound tours to Europe, has prompted the city’s struggling tour operators to call on the government for help.

Large operators including Wing On Travel, WWPKG Holdings, EGL Tours and Goldjoy Holidays said on Wednesday they were cancelling tours to a number of European destinations, affecting hundreds of holidaymakers and further damaging a sector already slammed by the coronavirus epidemic.

The move followed Hong Kong extending compulsory quarantine measures to the whole of Italy as well as certain regions of France, Germany, Japan and Spain. The government also simultaneously issued a red travel alert, meaning non-essential travel should be avoided.

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A travel agency sits closed in Sha Tin amid a massive tourism downturn driven by the global coronavirus epidemic. Photo: Winson Wong
A travel agency sits closed in Sha Tin amid a massive tourism downturn driven by the global coronavirus epidemic. Photo: Winson Wong

Travel Industry Council chairman Jason Wong Chun-tat said the levy the government-backed body collects from local travel agencies on outbound tourism services dropped more than 80 per cent year-on-year last month – indicating a significant downturn in business. He predicted figures would remain sluggish in March and April as well.

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Multiple tours to South Korea, Japan and mainland China have already been cancelled due to the coronavirus epidemic.

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