More people are using food delivery apps as Hong Kong hunkers down amid the Covid-19 pandemic. Photo: Nora TamMore people are using food delivery apps as Hong Kong hunkers down amid the Covid-19 pandemic. Photo: Nora Tam
More people are using food delivery apps as Hong Kong hunkers down amid the Covid-19 pandemic. Photo: Nora Tam

Fivefold surge in complaints against food delivery apps as more Hongkongers stay home amid coronavirus pandemic

  • Most customers seeking Consumer Council’s help unhappy with issues ranging from wrong orders to poor service quality
  • Watchdog warns operators to improve standards but also advises users to be cautious about terms and conditions

Topic |   Coronavirus Hong Kong
More people are using food delivery apps as Hong Kong hunkers down amid the Covid-19 pandemic. Photo: Nora TamMore people are using food delivery apps as Hong Kong hunkers down amid the Covid-19 pandemic. Photo: Nora Tam
More people are using food delivery apps as Hong Kong hunkers down amid the Covid-19 pandemic. Photo: Nora Tam
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