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Coronavirus Hong Kong
Hong KongHealth & Environment

Coronavirus: Hong Kong business operators express concerns over forcing customers to use contact-tracing app

  • At least two ‘substitutes’ for ‘Leave Home Safe’ app are already on the market to help patrons skip the recording procedures
  • ‘If diners don’t use it, how could a restaurant waiter, or even operator, force them to do so?’ asks restaurateur Simon Wong

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Hongkongers have raised privacy concerns over using the “Leave Home Safe” app. Photo: Sam Tsang
Lilian ChengandNg Kang-chung
Hong Kong business operators have expressed concerns over how they would enforce a new rule requiring customers to use the Covid-19 risk exposure app when they reopen after Lunar New Year.

At least two “substitutes” for the app were already found on online discussion forums on Thursday. Some Hongkongers have developed interfaces that look exactly like the one created by the government, so patrons can skip the recording procedures by screencapping and showing a fake page.

Authorities on Wednesday announced that restaurants could offer dine-in services till late into the night with four people per table from February 18. Premises such as cinemas, massage parlours, gyms and theme parks could also reopen from that day if the coronavirus situation in the city remained stable.
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An eatery displays a QR code for the Leave Home Safe Covid-19 risk-notification app. Photo: Nora Tam
An eatery displays a QR code for the Leave Home Safe Covid-19 risk-notification app. Photo: Nora Tam

But health authorities also forced at least 14 types of businesses to either require patrons to scan the “Leave Home Safe” app or leave their personal details as prerequisites for reopening.

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Failure to comply with the rules could lead to a suspension of business for three to 14 days, on top of existing penalties. Restaurants would also lose the privilege to stay open later.

The app – which has been downloaded 55,000 times and covers some 70,000 public and private venues across the city – has so far been used by patrons voluntarily. When users of the app enter a venue, they have to scan a specific QR code displayed on the premises. When exiting the venue, they have to press “leave” on the app.

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