Okashi Land pop-up snack store in Mong Kok is pioneering the grab-and-go unstaffed shop concept in Hong Kong. Photo: Dickson Lee

Shops with no staff but plenty of technology open in Hong Kong amid smart city push, drawing mixed reviews from customers

First shoppers to try innovative model describe failed self-checkout, joy over no hard selling and a longing for intimacy

Topic |   Retailing

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Okashi Land pop-up snack store in Mong Kok is pioneering the grab-and-go unstaffed shop concept in Hong Kong. Photo: Dickson Lee
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