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MTR Corporation
Hong KongTransport

Hong Kong’s MTR passes evening rush hour test after morning travel chaos

No repeat of morning disruptions on rail network as Hongkongers return home after work

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Commuters face overcrowding at Central MTR station after a signalling fault on the train network caused a six-hour disruption to services. Photo: Sam Tsang
Kanis Leung
Fears the MTR would encounter fresh difficulties during Tuesday evening rush hour proved unfounded, as things ran relatively smoothly. Normal service had been restored in the early afternoon after trains on four lines were severely disrupted at the same time in the morning owing to a signalling fault, throwing the travel plans of millions of commuters into chaos.

The MTR Corporation had mobilised 200 extra staff to deal with the evening rush.

The simultaneous disorder, unprecedented in the history of the MTR, had begun shortly before 6am and lasted for more than six hours. It initially affected the Island, Kwun Tong and Tsuen Wan lines but the disturbance subsequently spread to the Tseung Kwan O line.

Delays were not that frequent in the past but now there are eight to 10 per year.
Winnie Lam, commuter

Winnie Lam, who works in the insurance sector, said it took her an hour to travel from Quarry Bay to Central because of the traffic disruption on Tuesday morning. The journey usually takes about 15 minutes.

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The 40-year-old said she had lost confidence in the MTR.

“Delays were not that frequent in the past,” she said, “but now there are eight to 10 per year.”

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“Hongkongers rely on the MTR too much. Whenever there is a glitch, then the seriousness [of the impact] is huge,” she said.

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