Gilly Wong, chief executive of the Consumer Council, wants the city to strike new deals with other territories and countries. Photo: Nora Tam

Hong Kong’s Consumer Council seeks deals with Thailand, Malaysia to improve complaints handling for online shoppers

  • Extra protections sought for customers by expanding cross-border collaboration
  • Complaints to city's watchdog rise by a quarter on back of huge growth in internet purchases
Topic |   Consumer protection in Hong Kong

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Gilly Wong, chief executive of the Consumer Council, wants the city to strike new deals with other territories and countries. Photo: Nora Tam
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