Complaints relating to online shopping shot up last year, accounting for nearly 45 per cent of all complaints received. Photo: Shutterstock
Coronavirus: complaints to Hong Kong consumer watchdog shoot up by more than a quarter amid pandemic
- There were nearly 4,500 complaints about masks alone, up 640-fold from the year before
- Complaints related to e-commerce, meanwhile, quadrupled as shoppers increasingly took to the web amid social-distancing regulations
Topic |
Consumer protection in Hong Kong
Complaints relating to online shopping shot up last year, accounting for nearly 45 per cent of all complaints received. Photo: Shutterstock