Complaints relating to online shopping shot up last year, accounting for nearly 45 per cent of all complaints received. Photo: Shutterstock Complaints relating to online shopping shot up last year, accounting for nearly 45 per cent of all complaints received. Photo: Shutterstock
Complaints relating to online shopping shot up last year, accounting for nearly 45 per cent of all complaints received. Photo: Shutterstock

Coronavirus: complaints to Hong Kong consumer watchdog shoot up by more than a quarter amid pandemic

  • There were nearly 4,500 complaints about masks alone, up 640-fold from the year before
  • Complaints related to e-commerce, meanwhile, quadrupled as shoppers increasingly took to the web amid social-distancing regulations

Topic |   Consumer protection in Hong Kong
Complaints relating to online shopping shot up last year, accounting for nearly 45 per cent of all complaints received. Photo: Shutterstock Complaints relating to online shopping shot up last year, accounting for nearly 45 per cent of all complaints received. Photo: Shutterstock
Complaints relating to online shopping shot up last year, accounting for nearly 45 per cent of all complaints received. Photo: Shutterstock
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