Hongkongers filed more than 300 complaints connected to the city’s digital voucher scheme over August and September. Photo: Felix Wong
Hongkongers filed more than 300 complaints connected to the city’s digital voucher scheme over August and September. Photo: Felix Wong

Hong Kong’s consumption-voucher scheme draws more than 300 complaints in first 2 months, Consumer Council says

  • Residents’ gripes over August and September ranged from double billing to being surprised by minimum spending requirements
  • But complaints have slowed dramatically in October, according to the watchdog’s chief executive, who says ‘lessons learned’ from first batch of payments

Topic |   Consumer protection in Hong Kong
Hongkongers filed more than 300 complaints connected to the city’s digital voucher scheme over August and September. Photo: Felix Wong
Hongkongers filed more than 300 complaints connected to the city’s digital voucher scheme over August and September. Photo: Felix Wong
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