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Hong Kong economy
Hong KongHong Kong Economy

Foodpanda Hong Kong and couriers reach deal on pay packages, ending labour dispute that sparked weekend strike

  • After two rounds of talks, Foodpanda promises to improve riders’ pay package and deal with ordering app issues
  • ‘They gave us a very good package and we’ve done our best to get what we want,’ says one of negotiators representing firm’s 10,000-strong courier fleet

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Strike co-organiser Waqas Fida (left) shakes hands with Foodpanda Hong Kong’s operations director Pedro Dias outside the company’s office. Photo: SCMP
Kathleen Magramo,Gigi ChoyandChristy Leung

Foodpanda, one of the leading food delivery platforms in Hong Kong, reached a deal on pay packages with its couriers late on Thursday, bringing to an end a labour dispute that sparked a two-day strike last weekend.

Company operations director Pedro Dias and courier Waqas Fida, one of the organisers of the strike involving 200 workers, shook hands after Thursday’s seven-hour meeting at Foodpanda’s headquarters in Sheung Wan and announced a consensus had been reached.

After two rounds of talks that stretched to 14 hours in total, Foodpanda Hong Kong promised to improve the riders’ pay package and deal with issues with its ordering app. Neither side disclosed the details of the terms agreed.

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“They gave us a very good package, and we’ve done our best to get what we want,” said Fida, 27, adding that some of the promised measures would come into effect next month.

“The strike is over … We are happy and we request our supporters to go back to work.”

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Couriers were unhappy over the fee paid per delivery. Photo: Felix Wong
Couriers were unhappy over the fee paid per delivery. Photo: Felix Wong
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