Advertisement
Hong Kong economy
Hong KongHong Kong Economy

Foodpanda riders’ strike: a look behind the scenes of 2-day action and what it says of Hong Kong’s labour movement

  • Showdown between online meals delivery platform and couriers ends in ‘very good package’ accepted by riders, who organised themselves in chat groups
  • Union member involved in talks say despite the disbandment of major workers’ body in city under political pressure from authorities, labour activism still has much to offer

Reading Time:4 minutes
Why you can trust SCMP
1
Foodpanda workers hold up protest slogans. Photo: May Tae
Kathleen Magramo

A November weekend showdown between delivery giant Foodpanda and a group of its Hong Kong couriers, one that placed the welfare of the city’s gig economy workers in an unfamiliar spotlight, was a decidedly grass-roots affair.

Within two days of setting up a group on the Telegram messaging app, a chat that began with just a handful of friends had 1,300 members making their voices heard, according to Waqas Fida, the 27-year-old face of the strike.

On November 13 and 14, 300 food couriers unhappy with their sliding wages would ultimately walk off the job of their own accord. They were, notably, not represented by a union.

“A lot of the riders are ethnic minorities; some of us don’t have higher education degrees; we don’t know much about app development and the technical aspect. What we do know is that the pay per order in 2020 was HK$50 [US$6.40] and now in 2021 it’s HK$40,” Fida told the Post. “That’s what we wanted to fix.”

Advertisement
In the end, while failing to secure a per-delivery guarantee, riders came away from the marathon 14-hour negotiating session satisfied with the company’s pledges to improve pay and deal with frustrating issues around the app that dictates their workday.

While no terms were disclosed, Fida called it “a very good package”.

Advertisement

The two-day work stoppage marked the first major industrial action since the Confederation of Trade Unions (CTU), once the city’s biggest opposition-leaning umbrella group for workers’ rights, folded in September under mounting political pressure.

Advertisement
Select Voice
Choose your listening speed
Get through articles 2x faster
1.25x
250 WPM
Slow
Average
Fast
1.25x