Travellers arrive at Hong Kong airport check in for transport to quarantine hotels. Photo: K. Y. Cheng
Travellers arrive at Hong Kong airport check in for transport to quarantine hotels. Photo: K. Y. Cheng

Complaints to Hong Kong consumer watchdog over delays in refunds for shorter hotel quarantines

  • Quarantine hotel guests outraged by long delays for refunds after mandatory isolation period cut from seven to three days
  • Consumer Council tells hotels to be open about time frames for refunds as it fields 16 complaints since quarantine cut on Tuesday

Travellers arrive at Hong Kong airport check in for transport to quarantine hotels. Photo: K. Y. Cheng
Travellers arrive at Hong Kong airport check in for transport to quarantine hotels. Photo: K. Y. Cheng
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