‘We will do a better job in future’: Hong Kong technology minister says some digital initiatives ‘not launched smoothly’, vows improvement
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Hong Kong’s technology minister has admitted the government stumbled in some recent efforts to launch digital initiatives, pledging to learn from the past and improve future services.
Secretary for Innovation, Technology and Industry Sun Dong on Sunday said the administration had rolled out more than 200 measures in over a year, with only a small number suffering mishaps.
“Regarding those that were not launched smoothly, the government feels regret over the extent of the inconvenience caused to those affected,” Sun said on a radio show. “We will do a better job in future.
“Despite the problems, the government will not slow down its progress in launching more digital services.”
Sun said authorities were learning from their experience to do better, adding that a “discrepancy” existed between the acceleration of digital governance and the city’s current IT ecosystem, including the government’s ones.