Wedding woes as Hong Kong firm’s suspected closure leaves couples in crisis
Complaints lodged against Ps Wedding & Event Decoration with more than HK$330,000 losses reported to the consumer watchdog
The suspected closure of a Hong Kong wedding decoration company has left hundreds of engaged couples in dismay, with more than HK$330,000 (US$42,000) of losses reported to the consumer watchdog.
Ps Wedding & Event Decoration’s suspected shutdown came to light on Wednesday when its office was found to be closed, its social media pages had been shut down and the contact person could no longer be reached by customers.
John Tsoi, a 27-year-old teacher due to get married in December, was among the 200 victims who had joined a chatgroup to exchange information as of 5pm.
Tsoi and his fiancée came across the company last December at a wedding fair held at the hotel where their banquet is booked.
“I was told the company was a long-term partner of the hotel and had a good reputation, so we chose them and paid around HK$13,000 – a 50 per cent deposit – and they only took cash or FPS [fast payment system],” he said.
“Now we are scrambling to find a substitute but it’s quite challenging because December is a popular month for weddings, and time is running out for us.”