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Naomi Ng

A number of HSBC’s PayMe app users had their e-wallets compromised after hackers targeted private email accounts, Hong Kong’s biggest bank said on Thursday.
HSBC said they were notified of the email accounts being hacked into, which led to unauthorised access of a “very small number” accounts of its e-payment app PayMe.

The bank stressed that PayMe was still secure and “has not suffered any breaches”.
An HSBC spokesman said about 20 accounts had been “potentially impacted” and that the total amount of money involved was “less than HK$100,000 (US$12,700)”.
“We have taken immediate action to block the threat and contacted the affected customers, who will be compensated for the authorised transactions,” the bank said in a statement.

It added that it had reported the cases to police and the Hong Kong Monetary Authority for further investigation.
A police spokeswoman said on Thursday evening the force would look into the incident.
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The incident came after the Monetary Authority said last month there were 10 suspected cases of fraud for a new, faster e-payment system.
Some HK$400,000 (US$51,000) was stolen from customers using the system, which allows the instant transfer of funds between banks and e-wallet operators.
PayMe, launched in Hong Kong last year, was not affected as it had yet to join the faster payment system.


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HSBC

Email accounts hacked, leading to ‘unauthorised transactions’, Hong Kong’s biggest bank HSBC says

HSBC launched the PayMe app last year. Photo: Sam Tsang/SCMP

A hooded man holds a laptop computer as cyber code is projected on him in this illustration picture taken on May 13, 2017. Capitalizing on spying tools believed to have been developed by the U.S. National Security Agency, hackers staged a cyber assault with a self-spreading malware that has infected tens of thousands of computers in nearly 100 countries. REUTERS/Kacper Pempel/Illustration TPX IMAGES OF THE DAY

PayMe from HSBC App. Photo: HSBC

News

Hong Kong

Law and Crime

‘Very small number’ affected by compromise of e-payment app PayMe, as police and Monetary Authority investigate


‘Very small number’ affected by compromise of e-payment app PayMe, as police and Monetary Authority investigate.


Cybersecurity

Email accounts hacked, leading to ‘unauthorised transactions’, Hong Kong’s biggest bank HSBC says

.css-1mniedq{color:inherit;font-weight:inherit;font-size:inherit;font-family:inherit;line-height:inherit;}‘Very small number’ affected by compromise of e-payment app PayMe, as police and Monetary Authority investigate

‘Very small number’ affected by compromise of e-payment app PayMe, as police and Monetary Authority investigate