Customers who felt pressured into signing up for a gym membership would be given the opportunity to change their minds. Photo: Felix Wong

Gyms and beauty salons could be made to refund unhappy customers as Hong Kong government proposes cooling-off period

  • New plan targets two trades that were subject to most complaints, commerce secretary says
  • Prepaid contracts worth HK$3,000 or more would be subject of new no-questions-asked money back clause
Topic |   Consumer protection in Hong Kong

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Customers who felt pressured into signing up for a gym membership would be given the opportunity to change their minds. Photo: Felix Wong
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