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Hong KongLaw and Crime

Do-not-call register as law the best option to protect personal data in Hong Kong, privacy chief says

Stephen Wong Kai-yi says legislating to create a register would be strongest deterrent, but city does not want to discourage entrepreneurship

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Hong Kong privacy commissioner Stephen Wong Kai-yi. Photo: David Wong
Su Xinqi

Passing a do-not-call register into law would be the best option to protect Hongkongers’ personal data from telemarketing, the city’s privacy commissioner Stephen Wong Kai-yi said on Monday, a week before a public consultation on the issue was due to end.

“We would prefer setting up a do-not-call register through legislation, which would be better in terms of clarity and deterrence,” Wong said.

But he ruled out a blanket ban on all telephone promotions, saying it was not his decision to make.

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Criminal sanctions for telemarketers not abiding by a do-not-call register are among three options on the table in a public consultation exercise currently under way. The others include enhancing trade-specific self-regulatory regimes and promoting the use of call-filtering applications on smartphones.

Wong’s office had been studying all three options, the commissioner said.

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Wong said the loophole for unsolicited calls came from an intention to leave space for start-ups to grow. Photo: Dickson Lee
Wong said the loophole for unsolicited calls came from an intention to leave space for start-ups to grow. Photo: Dickson Lee

Since 2008, a register shielding those taking part from commercial electronic messages via fax, text message and pre-recorded calls has been operated free of charge by the Office of the Communications Authority. But it has been criticised by those who say it lets cold-callers run unrestrained.

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