Carol Cheng said Pretty Beauty Centre would not allow workers to use high-pressure, luring or misleading tactics to close deals. Photo: Felix Wong

Pretty Beauty Centre says some staff may have been careless when selling or handling complaints following Hong Kong Consumer Council reprimand

  • Centre’s customer service director Carol Cheng insists every customer bought services or products voluntarily
  • Watchdog says company obtained credit card payments without consent and refused to refund disabled victims
Topic |   Consumer protection in Hong Kong

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Carol Cheng said Pretty Beauty Centre would not allow workers to use high-pressure, luring or misleading tactics to close deals. Photo: Felix Wong
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