Paul Lam in November 2017. The chairman of the Consumer Council says conditions are worrying for the passage of a cooling-off bill. Photo: Simon Song

Consumer Council chief Paul Lam calls for lawmakers to stick to timeline on mandatory cooling-off period for gym and beauty service contracts

  • Lam concerned about timeline for bill, saying he fears it might not get through Legco before its term ends in July 2020
  • One option is a cooling-off period of three working days and a refund period of seven days – another is seven days with refunds issued within 14 days
Topic |   Consumer protection in Hong Kong

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Paul Lam in November 2017. The chairman of the Consumer Council says conditions are worrying for the passage of a cooling-off bill. Photo: Simon Song
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