K-pop sensation Blackpink. Photo: Getty Images for MTV/Paramount Global
K-pop sensation Blackpink. Photo: Getty Images for MTV/Paramount Global

Upgrades to Hong Kong’s online ticket system will improve website congestion, but cannot prevent incidents such as Blackpink ticket nightmare, experts say

  • Urban Ticketing System (Urbtix) will be able to accommodate about 20,000 users at the same time, up from its existing capacity of 2,000
  • Music fans have expressed frustration over website congestion issues at Urbtix, saying there are long waiting hours for popular concerts and events in recent years

K-pop sensation Blackpink. Photo: Getty Images for MTV/Paramount Global
K-pop sensation Blackpink. Photo: Getty Images for MTV/Paramount Global
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