Fans of Hong Kong boy band Mirror upset after Malaysia show cancelled, despite Singapore ticket exchange and compensation offers

Organisers cancel Kuala Lumpur concert due to ‘unforeseen circumstances’, offering to swap tickets for Singapore stop and compensate travel costs

But many fans unhappy over arrangement and 10-day notice of cancellation, taking to social media to hit out at organiser Unusual Entertainment

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The management company of Hong Kong boy band Mirror has said it is “disappointed” about the cancellation. Photo: Handout

Published: 8:20pm, 19 Apr 2024Updated: 8:38pm, 19 Apr 2024

Fans of Hong Kong boy band Mirror have voiced anger and disappointment after a concert in Malaysia was cancelled, despite the organiser offering to exchange tickets for the Singapore stop and compensate travel expenses.

Unhappy followers of the popular group let their frustration known on Unusual Entertainment’s social media accounts on Friday, a day after the organiser cancelled the band’s Kuala Lumpur concert just 10 days in advance due to “unforeseen circumstances”.

“Totally disappointed with your company … Do you think this is a joke to you all? Compensation? Refund? You think it really can compensate [for] all that we had anticipated, mentally and [financially],” one fan asked on Instagram.

Unusual Entertainment said ticket holders for the show, originally set to take place at Axiata Arena on April 28, would be eligible for a full refund or could opt to attend the Singapore concert on May 1 instead.

It added that overseas fans would be able to apply for compensation.

“[They] will be able to apply for a fixed amount of travel expense compensation for expenses incurred before the announcement of the concert cancellation upon providing relevant supporting documents to the organisers,” the company said.