Concert tickets, electronics among top items used in scams in Hong Kong: Carousell
Online marketplace says it has rolled out measures to protect users by using AI to detect fraudsters and two-factor authentication for messaging
Concert tickets and electronics are among the most common products used in trading scams on online marketplace Carousell, according to the platform, which has rolled out new measures that it has said will better protect users in Hong Kong.
Randy Kuo, Carousell’s senior business manager, said the company had identified five of the most common scam types in Hong Kong in 2024, with those involving concert tickets being ranked No 1.
“The entertainment industry is very vibrant now. We see some malicious individuals who sell tickets at low prices to attract people who want to buy them. In reality, they may not have the tickets at all, or they have created fake tickets,” she said on Thursday.
Other common scams included counterfeit deceptions in which fake items were sold as genuine at “too-good-to-be-true prices”.
Electronic gadget and gaming scams were also prevalent, in which fraudsters sold items such as game accessories, consoles or virtual items that were not delivered after receiving payments.
Kuo said fraudsters even stole or bought accounts to scam buyers.