Hong Kong’s embattled rail giant MTR Corp to roll new features for mobile app to improve services and rebuild image
- They include alighting reminders, point-to-point traffic information, trip planner upgrade and information about connecting buses or minibuses
- More upgrades to services and facilities are also in the pipeline
Hong Kong’s embattled rail operator will roll out new features for its mobile application from Wednesday as part of its technology-based measures to improve services and rebuild its image.
These include alighting reminders, point-to-point traffic information, an upgrade of the trip planner, information about connecting buses or minibuses, and real-time arrival schedules for MTR buses.
For alighting reminders, passengers only need to input their trips in the app with notifications when they need to get off the train to interchange and when they have arrived at their final destination.
The rail operator said in the next stage, transport data related to service disruptions would also be incorporated into the app, such that alternative routes would be provided to offer passengers real-time information.
Users could also switch on the location service of their mobile phones to look for MTR bus stops within a 500-metre radius.