No more MTR blunders and setbacks? Hong Kong rail giant launches review in bid to restore image
- Internal inquiry into how MTR Corp is run follows train derailment, project delays and anti-government protests
- MTR must change, chairman says, as new strategy aims to harness technology and expand into non-transport services

Hong Kong’s embattled rail operator is reviewing the way it is run and makes decisions in a bid to reduce the scope for error and salvage its reputation following a series of project blunders and other high-profile setbacks, the Post has learned.
In an email to all MTR staff on Thursday obtained by the Post, board chairman Rex Auyeung Pak-kuen revealed the “Transforming the Future” strategy was about boosting its core operations with innovation, technology and new capabilities.
“The need for MTR to change is clear. The world we operate in is not standing still and neither can we,” he said.
“What has been developed by the management team in MTR is rightly an ambitious strategy with stretching targets for the organisation. It will guide MTR’s future growth and direction over the next decade and beyond.”
