Hong Kong’s Cathay Pacific to close check-in ‘sharply’ 1 hour before departure
- Passengers will need to head to airport earlier from June 25, with check-in counters, self-service kiosks closing 60 minutes prior to departure
The company said on its website on Tuesday that it would standardise the check-in times across its global network, with some exceptions, to “ensure flights depart on time” and to provide a “consistent and easy to understand” airport experience.
Starting from June 25, counter check-in, all self-service kiosks and baggage drop counters will be closed “sharply” 60 minutes prior to departure, from the current 40 minutes.
From the same date, Cathay’s online check-in time will be put backward to 60 minutes before departure from the past 90 minutes.
But there are some exceptions to the new arrangement, with the check-in counter closure times varying between 60 minutes and 40 minutes before departure for mainland China airports.
In addition, closure times will be 75 minutes before departure for France and 50 minutes before for Vietnam. The exceptions are due to regulatory and infrastructure issues, according to Cathay.