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Lam Ka-sing

Hong Kong police have begun issuing electronic fines for parking and traffic offences, with some drivers calling for increased publicity over the measure and a longer transition period.
The digital system began operation on Sunday, allowing penalty tickets to be delivered via SMS or email. Drivers can review the fines on a new website and mobile app.
The force said printed copies of the tickets would still be used initially as drivers became familiar with the digital initiative.
The Transport Department said that about 790,000 car owners or driving licence holders had provided electronic contact details to authorities as of Friday.
A Post reporter spoke to drivers in Tsuen Wan on the first day of enforcement.
A driver surnamed Ho, in his forties, said he was unaware the policy would be implemented on Sunday and that a mobile application had been launched.
The changes could offer convenience but the government should step up promotion efforts, according to a truck driver surnamed Petungen, 55.
Lee, a driver in his thirties, suggested police “publish a video” to explain the process.
He welcomed the eco-friendly initiative, but said the main problem for many was “how to download [the eTraffic Ticket Platform app] and remove [the tickets] after payment”.
But he said: “At our age, we are actually quite familiar with using electronics, so there won’t be any problems.”
Police have also recently launched pilot schemes using existing CCTV networks for traffic offence enforcement.
Patrick Chan, a driver who lives in Tuen Mun, said he was worried about whether video-based enforcement would increase the chances of being fined and wondered whether “smart” lamp posts would be used for ticketing.

“Receiving fixed penalty notices frequently is a big burden given the level of inflation now,” Chan said.
For some, the new system felt like an added complication. A truck driver surnamed Lau, in his sixties, described having to constantly check a phone for tickets as “troublesome”.
Ng Kwan-sing, a vice-chairman of the Hong Kong Taxi Council and who has been in meetings with police on the policy, urged authorities to keep both paper and e-tickets for a longer period.
Police have not set a date for ending the transition period, saying it would depend on how well the public adapted to the system.
Ng cited worries that drivers, especially older ones, might be unaware of the e-traffic tickets without paper notices, which would lead to them missing the payment deadline.
“Sending a [physical] fixed penalty notice to remind you after issuing a notice is very important,” Ng said. “Our biggest problem now is that Hong Kong’s [actual state of] digitalisation, mode and habits have not caught up [with the policy].”
The force said that official SMS messages would be sent from the registered name “#HKPF-eTT” and would not contain any hyperlinks.


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Hong Kong transport

Hong Kong police start issuing digital parking fines, but some drivers puzzled

Printed copies of tickets will still be used initially as drivers became familiar with the digital initiative. Photo: Handout

Police have not set a date for ending the system’s transition period, saying it would depend on how well the public adapted. Photo: K. Y. Cheng

Hong Kong motorists to get digital traffic, parking fines from next month

Motorists will also be able to pay penalties on a digital platform set up by the force. Photo: Winson Wong

Officers can save up to 15 minutes in processing time after issuing the electronic tickets, according to the force. Photo: Jelly Tse

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A collision near Kwai Chung involving a taxi, a school bus and a minibus has left nine people injured. Photo: Facebook

News

Hong Kong

Transport

More publicity needed for digital system that began operation on Sunday, one motorist says, while another driver is worried about having to check phone often


More publicity needed for digital system that began operation on Sunday, one motorist says, while another driver is worried about having to check phone often.


Hong Kong police

Crime in Hong Kong

Traffic and road safety in Hong Kong

Crime

Hong Kong police start issuing digital parking fines, but some drivers puzzled

.css-1c6uqr6{color:inherit;font-weight:inherit;font-size:inherit;font-family:inherit;line-height:inherit;overflow-wrap:break-word;}More publicity needed for digital system that began operation on Sunday, one motorist says, while another driver is worried about having to check phone often

More publicity needed for digital system that began operation on Sunday, one motorist says, while another driver is worried about having to check phone often