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Japan ‘abuse café’ offers customers ultra-humiliation sparks lively social media debate

Clients take home souvenir photos of themselves being mistreated by cute waitresses dressed in maids’ uniforms

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A popular restaurant in Japan where customers are ritually humiliated by staff has sparked a lively discussion on social media. Photo: SCMP composite/X.com
Fran Luin Beijing

A pop-up café in Japan that humiliates customers has become a hit on social media at home and overseas.

The eatery opened in the heart of Tokyo from September 14 to 23 as a special treat for fans of Japanese producer and influencer Nobuyuki Sakuma’s online shows which feature bad language.

Sakuma had been inviting good-looking young women to verbally abuse a group of comedians on his online shows. Those who laughed or took offence less were considered winners.

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At first sight, the Bato Cafe Omokenashi Café, which offers everything – from the waitresses’ cute pink aprons to the food created under Michelin chef Shuhei Sawada’s supervision, seems like an ordinary Japanese restaurant – until the waitresses start to swear at customers.

According to a reporter who shared his experience with the Japanese media outlet Rocketnews24, the waitress that served him was impatient from the very beginning.

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“Just order, pig,” she hurried him, using gangster languages instead of keigo, the respectful language required of customer service staff in Japan.

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