Mark Zuckerberg: US spy revelations have hurt web trust
Mark Zuckerberg says Facebook will keep pressing for more transparency on NSA programmes
Revelations about the US government’s secret surveillance programmes has had a big impact on “trust metrics” of internet companies like Facebook, the social network chief Mark Zuckerberg said on Wednesday.
Speaking at a Washington forum, Zuckerberg said Facebook would keep pressing for more transparency about the National Security Agency programmes disclosed in recent months believed to collect vast amounts of data on internet users.
Zuckerberg said Facebook keeps a close eye on “trust metrics,” or how users feel about the company over time, and that the revelations about the NSA PRISM programme had a major impact on trust.
“There’s a lot of times we will put a statement out (on issues), and that stuff tends not to move the needle on trust. The NSA stuff did,” he told the forum sponsored by The Atlantic magazine.
It is our government’s job to protect all of us and also protect our freedoms. Frankly, I think the government blew it
“The trust metrics... went down when PRISM came out, so this is a really big deal.”