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Google fixes Gmail after brief outage around the world

Google, which first acknowledged the outage at 11:12 am , said a little over an hour later that the problem with Gmail had been resolved

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An employee walks past the logo of Google in front of its former headquarters, in Beijing June 2, 2011. Photo: Reuters

Google Inc suffered a service outage on Friday that briefly took down Gmail, the email service used by hundreds of millions of people and many businesses across the globe.

Google, which first acknowledged the outage at 11:12 am , said a little over an hour later that the problem with Gmail had been resolved.

As of late Friday, the company did not offer an explanation for the outage, which affected users in at least India, Britain and the United States and prompted a stream of complaints on Twitter from users in many more countries.

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“We’re investigating reports of an issue with Gmail. We will provide more information shortly,” the company said on its “App Status” dashboard online, which tracks the state of various Google services.

Google Docs, the cloud-based productivity application that competes against Microsoft Corp’s Office suite, also suffered a service disruption, according to the Google dashboard. Other Google properties, the social network Google Plus, and YouTube, appeared to load slowly as well.

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Gmail, which includes calendar and chat features, has soared in popularity over the past decade to become one of Google’s most successful product offerings. With more than 420 million users, it has begun to make small inroads against Microsoft Exchange in the battle to provide email services for corporate customers as well as individual consumers.

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